Job Description: Manager of Compensation and Benefits

Organization: City of Waterloo
Location: Waterloo, Ontario
Job Category: Job Posting
Job Type: Full Time
Salary: $$106,136- $132,670 - Annual Salary

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Manager of Compensation and Benefits

Manager of Compensation and Benefits
 

Competition Number:  12205	Primary Work Location:  Waterloo City Centre
Posting Status: Internal / External Job Posting	Salary / Hourly Range: $106,136- $132,670 (Band D)
Number of Positions: 1	Employment Group: Management
Job Status: Regular, Full time	Posting Release Date: May 13, 2024
Hours of Work:  35 hours / week	Posting Closing Date: May 31, 2024

 Why work with us: 

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone. 

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment. 

For more information about the City of Waterloo’s Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
• Certification as a Living Wage Champion;
• Fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance and an Employee and Family Assistance Program;
• Defined Benefit Pension Plan (OMERS) eligibility for all employees; 
• Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
• Substantial internal and external training and development opportunities;
• Opportunities to get involved and give back to the community;
• Employee-wide events, activities, site visits, BBQs, etc.;
• Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and, 
• So much more!

What you will do:

Reporting to the Director of Human Resources, your primary responsibilities will include, but are not limited to, the following: 

• Provide specialist expertise and oversee the daily operation of many key HR programs including compensation, benefits, pension, and human resource information systems (HRIS).
• Ensure effective and efficient service delivery to City departments through implementation of process improvements by leveraging technology and focusing on specialty best practices, while ensuring compliance to applicable legislation (ESA, Pay Equity, Pension Act)
• Manage and coordinate the work activities of the Pension and Benefits Specialist/HRIS and HR Coordinator - Compensation and Benefits and ensure accurate records management, information reporting and HR related transactions in the areas of compensation, benefits, pension, and HRIS.
• Collaborate and maintain strong relationships with external vendors to ensure effective service delivery, achieve positive employee experiences, and to optimize the value of benefits offerings.
• Support and collaborate with other members of the HR team on accommodation matters for employees approved for or transitioning to long-term disability benefits
• Lead assigned projects with awareness and attention to positive employee and labour relations.
• Manage benefit plan annual renewals and marketing plans; identifying opportunities for improvement and cost savings and ensuring the carrier meets corporate service needs.
• Provides leadership and oversees the day-to-day administration of employee benefit programs for union and non-union policies including Extended Health, Dental, Flex, Life Insurance, Long-Term Disability and the OMERS pension plan.
• Obtain approvals from leadership and council where required and communicate changes to benefits plan policies across the organization.
• Research, design, and implement strategic and competitive salary structures and compensation programs.
• Conduct salary administration reviews, considering market competitiveness and the City’s ability to attract and retain great talent.  Oversee the completion of salary surveys and complete requests for salary information.
• Conduct wage and benefits analysis to cost the impact of collective bargaining proposals pertaining to compensation and benefits. 
• Oversee the job evaluation maintenance programs for all employee groups, leading job evaluation projects as required and working directly with third party consultants.
• Oversee salary administration activities including annual increases and system changes for the implementation of collective agreements and management reporting needs, working closely with HR staff and payroll.
• Provide leadership and guidance to leverage HRIS technology and tools to promote process efficiencies and to manage employee database information.
• Manage  multi-phase system implementation projects to enhance HRIS functionality.
• Oversee work with HR and internal business partners on system design to ensure integrity of information and to provide input when creating management reports that enhance business decision making.
• Represent Human Resources management working collaboratively with other departments on project teams and committees.
• Support and collaborate with other members of the HR team to address complex employee or labour relations matters related to compensation and benefits.
• Manage direct reports providing performance feedback, coaching, development, and conduct annual performance appraisals.
• Lead direct reports in the provision of service excellence by ensuring high levels of communication and responsiveness to internal customers
• Act in the absence of the Director, attending Council meetings, Committee meetings, and Corporate Services Management Team meetings
• Prepare and present strategic compensation and benefits recommendations to the Corporate Management Team and Council, as required.
• Lead HR policy and program development and participate in the development of the HR business plan with responsibility for the execution of priority projects and initiatives.
• Provide input into divisional budgets and processes.

What you will bring:

• Post-secondary degree in business or related discipline and Human Resources Management diploma or certificate with a minimum 7 years progressive Human Resources experience including, generalist, benefits and compensation specialist, and leadership experience; equivalent combinations of education and experience will be considered
• Certified Human Resources Leader (CHRL) designation required.
• Certified Compensation Professional (CCP) and/or Certified Employee Benefits Specialist (CEBS) designation is preferred; candidate should at least be working towards a relevant designation.
• Municipal, public sector or related work experience in a unionized work environment required.
• Demonstrated ability to analyze, investigate and resolve complex issues.
• Strong process orientation with attention to accuracy and detail.
• Ability to work with a variety of internal and external partners, including Council.
• Sound project management, program development and policy-writing skills.
• Solid understanding of HRIS development and maintenance.
• Advanced skill level in Microsoft Office. 
• Excellent communication skills including report writing and presentation skills. 
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
• Strong commitment to delivering quality customer service
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion

What we will require:

• A Police Criminal Record and Judicial Matters Check satisfactory to the City
• Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging): 

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.  The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities, and members of 2SLGBTQ+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application. 

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation . We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email recruitment@waterloo.ca, quoting the position and competition number. Applicants advancing to the next stages of a recruitment process will be provided with additional opportunities to make their needs known. 

Application Process:

Candidates are invited to visit www.waterloo.ca/careers to learn more about City of Waterloo Careers, our recruitment process, and to apply online.